This Privacy Policy explains how aêtava (“aêtava”, “we”, “us”, “our”) collects, uses, discloses, and protects information when you visit https://aetava.com or use the aêtava Styleboard and related services (together, the “Services”).

If you have questions or want to make a privacy request, contact us through the contact form on our website.

Scope and consent

This Policy applies to information collected through our Services. By using the Services, you agree to this Policy.

Information we collect

We collect information you provide directly, information collected automatically when you use the Services, and information received from third parties in connection with providing the Services.

When you create an account, we collect account details such as your name, email address, password, and any profile information you choose to add. When you use Styleboard, we collect and store the content you create, including boards, item selections, product references, images you add, notes, and names you assign to boards or rooms.

If you place an order through aêtava, we collect information needed to process the transaction and fulfill the order, such as shipping and billing details, contact information you provide for delivery coordination, and order contents. If you contact us, we collect the information included in your message and any attachments you send.

When you use the Services, we automatically collect certain device and usage information such as IP address, browser type, device identifiers, pages viewed, actions taken, referral URLs, and timestamps. We also use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used.

If you use a third-party login provider such as Google, we receive basic account information from that provider, depending on your settings with them, such as your name, email address, and a unique identifier. If you pay using a third-party payment processor, we receive confirmation of payment and transaction details needed for recordkeeping and support. We do not receive your full card number.

How we use information

We use information to provide and operate the Services, including creating and maintaining accounts, saving Styleboards, enabling core functionality, and processing orders. We use information to provide customer support, communicate with you about your account, your Styleboards, service updates, and order status, and to respond to inquiries.

We use information to improve and protect the Services, including monitoring performance, debugging issues, preventing fraud, and maintaining security. If you opt in to marketing communications, we use your contact information to send updates and promotional messages. You can unsubscribe at any time.

How we share information

We do not sell your personal information.

We share information with service providers that help us operate the Services, such as hosting and infrastructure providers, analytics and performance tools, customer support tools, email delivery and marketing platforms, and payment processing providers. These providers are permitted to use information only to perform services for us.

If you place an order, we may share the information necessary to fulfill the order with relevant brands and fulfillment partners, such as your name, shipping address, contact details needed for delivery coordination, and the items purchased. We share only what is needed to complete fulfillment, returns, or warranty processes within the applicable brand’s policy.

We may disclose information if required by law, to respond to lawful requests, or to protect the rights, safety, and security of aêtava, our users, or others.

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

Cookies and similar technologies

We use cookies and similar technologies for sign-in and session management, to remember preferences, and to measure and improve performance. You can control cookies through your browser settings. If you disable cookies, some parts of the Services may not function properly.

Marketing choices

If you opt in to marketing emails, you can unsubscribe at any time using the link in the email. Even if you unsubscribe, you may still receive essential service or order-related communications such as password resets, order confirmations, and important updates.

Data retention

We keep information only as long as needed to provide the Services, maintain business records, comply with legal, tax, or accounting obligations, resolve disputes, and enforce agreements. Styleboards and account data are generally retained while your account is active and may be retained for a reasonable period after account closure unless you request deletion, subject to legal requirements.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International processing

aêtava is based in Canada. Information may be processed in Canada and in other countries where our service providers operate. Those countries may have different data protection laws than your jurisdiction.

Your rights and requests

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. Some U.S. state privacy laws may also provide rights related to access, deletion, correction, and opting out of certain sharing, as applicable.

To make a request, contact us through the website contact form. We may need to verify your identity before completing your request.

Children’s privacy

The Services are not intended for children under 13, or the minimum age required in your jurisdiction. We do not knowingly collect personal information from children.

Third-party links

The Services may include links to third-party websites or services, including brand product pages. This Policy does not apply to third-party services, and you should review their privacy policies separately.

Changes to this Policy

We may update this Privacy Policy from time to time. We will update the effective date at the top of this page and may provide additional notice where required.