These Terms of Service (the “Terms”) govern your access to and use of aêtava’s website at https://aetava.com and the aêtava Styleboard tool and related services (together, the “Services”). In these Terms, “aêtava”, “we”, “us”, and “our” refer to the aêtava entity operating the Services. “You” and “your” refer to the person or entity using the Services.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1) Who can use the Services

You must be able to form a legally binding contract to use the Services. If you are using the Services on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

2) Your account

You may need an account to use certain features, including saving Styleboards or placing orders. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate information and to keep it updated.

We may suspend or terminate access to your account if we believe your account is being used in violation of these Terms, if your use creates security risk for the Services, or if we are required to do so by law.

3) Styleboard and user content

The Services allow you to create and save design boards and related content, including images, notes, layouts, product selections, and other materials (“User Content”). You retain ownership of your User Content as between you and aêtava.

You grant aêtava a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and process your User Content solely for the purpose of operating, improving, and providing the Services, including enabling sharing and exporting features you initiate.

You represent that you have all rights needed to submit your User Content and that your User Content does not violate any law or the rights of any third party.

4) Product information and availability

The Services may display products, pricing, images, dimensions, availability, delivery estimates, and other information sourced from brands or partners. We work to keep information accurate, but details may change. Product images may vary from actual items, and measurements or colors may appear different depending on your device.

We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information at any time without prior notice, including after you have submitted an order request.

5) Orders, payments, and checkout

If the Services allow you to place an order, you agree that any order you submit is an offer to purchase. We may accept, reject, or cancel orders in our discretion, including due to product availability, pricing errors, suspected fraud, or shipping limitations.

Prices, taxes, shipping charges, and any other fees will be shown at checkout where applicable. Payment processing is handled through third-party payment providers. You agree to pay all charges associated with your purchase and authorize us and our payment providers to charge your payment method.

In some cases, orders may involve multiple brands while still being coordinated through aêtava. Where applicable, aêtava will help coordinate fulfillment and support, including within the applicable brand’s policy.

6) Shipping, delivery, returns, and issues

Delivery timelines are estimates unless explicitly stated otherwise. Delays may occur due to carrier, weather, supply chain constraints, or other factors outside our control.

Return eligibility, exchanges, cancellations, and warranty coverage may vary by brand and product. If an issue comes up, we’ll help you navigate the brand’s process and make sure you get a resolution within the brand’s policy.

If you receive a damaged or incorrect item, you must notify us promptly and provide information we reasonably request, such as photos, order details, and packaging condition, so we can coordinate next steps.

7) Acceptable use

You agree not to misuse the Services. You may not do any of the following: access or use the Services in a way that violates any law or regulation; attempt to gain unauthorized access to accounts or systems; interfere with or disrupt the Services; scrape, crawl, or systematically extract data from the Services without our permission; upload malware or harmful code; impersonate another person; use the Services to infringe intellectual property rights; or use the Services in a manner that could harm aêtava, our users, or our partners.

We may investigate and take action, including suspending or terminating access, if we believe you have violated these Terms.

8) Intellectual property

The Services, including the website, software, design, layout, branding, logos, templates, and other content provided by aêtava, are owned by aêtava or its licensors and are protected by intellectual property laws. Except as expressly permitted by these Terms, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Services.

Product names, logos, images, and other brand materials displayed in the Services may be owned by their respective brands or licensors and are used for identification and shopping purposes.

9) Third-party services and links

The Services may integrate with or link to third-party services, including payment providers, login providers, analytics tools, and brand websites. Your use of third-party services is governed by their terms and policies. We are not responsible for third-party services.

10) Privacy

Our Privacy Policy explains how we collect and use information. By using the Services, you agree to our Privacy Policy.

11) Disclaimers

The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, aêtava disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Styleboard is a planning and visualization tool. We do not guarantee that a design outcome will match your expectations or that a layout will be appropriate for your space, building code requirements, or safety requirements. You are responsible for verifying measurements, fit, clearances, and suitability before purchase or installation.

12) Limitation of liability

To the fullest extent permitted by law, aêtava will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services.

To the fullest extent permitted by law, aêtava’s total liability for any claim arising out of or related to the Services will not exceed the greater of the amounts you paid to aêtava for the Services in the twelve months before the event giving rise to the claim, or one hundred Canadian dollars (CAD $100).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

13) Indemnity

You agree to indemnify and hold harmless aêtava and its directors, officers, employees, contractors, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the Services, your User Content, or your violation of these Terms.

14) Termination

You may stop using the Services at any time. We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms or if continued access would create risk to the Services, aêtava, users, or partners.

Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnity, and governing law.

15) Changes to the Services or Terms

We may update the Services and these Terms from time to time. If we make material changes, we may provide notice through the Services or by other reasonable means. Your continued use of the Services after changes become effective means you accept the updated Terms.

16) Governing law and venue

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree that any dispute arising out of or related to these Terms or the Services will be brought in the courts located in Toronto, Ontario, and you submit to their jurisdiction.

17) Contact

For questions about these Terms or the Services, contact us through the contact form on our website.